Order online

Our products can be purchased through our order processing partner share-it. Share-it accepts a variety of payment options such as credit card, PayPal, wire transfer, check or cash, as well as invoicing in different currencies.

Product	Product Code	List Price*	Basket
Softsilver Transformer 3	300168761	$199	ADD

*Prices are in USD, without taxes.

Refund Policy

We offer a 30 day no-questions-asked money back guarantee. If you purchased one of our products in the last 30 days and are not satisfied, please send an email to sales@softsilver.com and we will refund your purchase immediately.

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Other ordering options

Please note that online orders are processed automatically and therefore more quickly than orders placed by fax, e-mail, or phone, because processing is not dependent on our customer service center's business hours. (see below for a list of addresses and telephone/fax numbers)

Order by phone, fax or postal mail

If you would prefer to place an order using one of these options, please include all information listed below so that your order can be processed immediately by our customer service team.

Order by purchase order

As a corporate client, you can generally order using a purchase order. Unfortunately, we are unable to accept purchase orders from private customers. Please send your official order on company letterhead by mail or fax to our order processing partner share-it (see below for a list of addresses and fax numbers).

Information to include

Please include the following information so share-it! can process your order quickly:

• The product name and the specific product code (see table above)
  
• The quantity you wish to order
  
• The name the product license will be issued to
  
• Your billing address and your delivery address, if different
  
• Your phone number and your fax number, if available
  
• The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
  
• Your selected payment option and currency

Important: If you are ordering from within the EU please add 19% VAT to the purchase price.

Addresses and telephone/fax numbers

You can use the following addresses and telephone/fax numbers to make your order:

Customer Service USA	Customer Service Europe
Language: English. share-it! c/o Digital River Inc. 9625 West 76th Street, Suite 150 Eden Prairie, MN 55344, USA For calls from inside the U.S. Phone: +1 800 903 4152 For calls from outside the U.S. Phone: +1 952 646 5747 Fax: +1 952 646-4552	Languages: German, English, French, Italian, Spanish and Portuguese. share-it! - Digital River GmbH c/o Digital River Ireland Ltd. Unit 153 Shannon Free Zone West Shannon Co. Clare Ireland Phone: +49 221 31088 20 Fax: +49 221 31088 29